Why do we have this notice?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What information do we collect?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- social security number and income
- account balances and payment history
- credit history and credit scores
When you are no longer our customer, we may continue to share your information as described in this notice.
How does this privacy thing work?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons sindeo chooses to share; and whether you can limit this sharing.
Reasons we can share
To limit our sharing, or if you have any questions:
Call: 1 (855) 746-3361 or visit us online at: https://www.sindeo.com/terms
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Who we are and what we do
Who is providing this notice?
The online and mobile service of Sindeo, Inc.
How does Sindeo protect my personal information?
Sindeo cares about the security of your information. To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also take reasonable steps (such as requiring a unique password) to verify your identity before granting you access to your account. Other measures include using HTTP over SSL encryption on our website to securely transmit any sensitive information. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Sindeo, at all times. Despite these measures, in the event any information under our control is compromised as a result of a breach of security, Sindeo will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
How does Sindeo store and process my personal information?
How does Sindeo collect my personal information?
We collect your personal information, for example, when you:
- Open an account or give us your income information
- Provide employment information or apply for a loan
- Give us contact information
We also collect your personal information from others, such as credit bureaus, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
- Sharing for affiliates' everyday business purposes — information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Who can Sindeo share my information with?
Services for Sindeo advertising
Sindeo may use certain remarketing services to advertise on third-party websites to previous visitors to our site. This means that we may advertise to previous visitors who haven't completed a task on our site (like completing a loan application). This could be in the form of an advertisement on a search results page, or a site in the network of our remarketing partners.
Instances where required
We will investigate and disclose your information where required to do so by law or subpoena or if we reasonably believe such action is necessary to exercise or protect the rights, property, or personal safety of Sindeo, our Users or others.
Change of control
We may sell, divest, transfer or otherwise change ownership of the Sindeo (including any shares in the company). Your information, such as customer names and email addresses, may be among the items transferred in such a transaction. Other events where your information could be transferred include corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.
What about cookies?
What types of cookies does sindeo use?
These Cookies make the Website work in the way you expect.
Authentication, Security, and Compliance
We use these to prevent fraud, protect your data from unauthorized parties, and comply with legal requirements.
These Cookies help the Website remember information about how you prefer the site to behave and look.
We use these cookies to give us notice of information or options that we think could improve your use of the Website.
These cookies make advertising more relevant to you and more valuable to advertisers.
These Cookies help us understand how visitors use the Website.
How can i manage cookies?
It may be possible to disable some Cookies through your device or browser settings, but doing so may affect your ability to use the Website. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings.
What other tools does sindeo use to collect data?
Automatically reported by your browser or mobile device on accessing Sindeo, and we record. May include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, number of clicks, and other such information.
Uniquely identify your mobile device when you access Sindeo.
May include GPS coordinates (e.g., longitude and/or latitude).
Commercial and marketing communications
We may use the information we receive to communicate directly with you. We may send you promotional emails and offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you emails with important disclosures or mortgage updates. You may not opt out of these e-mails.
Our use of certain types of information we collect
We may use these tools, and the information they collect, to improve your Sindeo experience and monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns.
Your choices about your information
You control your account information and settings: You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of required-disclosure communications (e.g., account verification, status updates or other communications related to your application for a mortgage, changes/updates to Sindeo features, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at email@example.com.
Opting out of collection of your information for tracking/advertising
See above section "How can I manage cookies?"
How long we keep your user content
Following termination or deactivation of your User account, Sindeo may retain your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes.
Do not track
Although we do our best to honor the privacy preferences of our customers, we are not able to respond to Do-Not-Track signals from your browser at this time.
Sindeo does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. Sindeo and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Your california privacy rights
California Civil Code § 1798.83 allows California residents to opt out or request information about the disclosure of their personal information to third parties for direct marketing purposes. To make a request, please email email@example.com.
How to contact us
Links to other web sites and services
Companies related by common ownership or control. They can be financial and nonfinancial companies. We have no affiliates besides ourselves, Sindeo.
Companies not related by common ownership or control. They can be financial and nonfinancial companies. Sindeo does not share with nonaffiliates so they can market to you.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Sindeo does not jointly market.